Job completion → Confirmation → Review request, end-to-end
The plumber marks a job complete in their field app (or you click "Complete Job" in the queue above). This fires the Job Complete webhook → automation starts.
GPT-4 reads the job data (customer name, job type, description) and writes a personalized confirmation message. No templates — every message is unique. The confirmation goes to the customer's email immediately.
Smart delay. Asking for a review while the customer's still frustrated about the clog is a bad look. Give them 30 minutes to settle, then ask.
GPT-4 writes a warm, brief review request. Direct link to Google Reviews so it's one click. Works for Google, Yelp, or any platform — just swap the link.
Manual texts, generic templates, forgotten review asks, zero visibility. The whole flow runs automatically — no plumber has to remember anything.